All council tax valuations are based on the price a property would have fetched if it had been sold on 1st April 1991. Any increase or fall in a dwelling’s value which results from general changes in the housing market since then will not affect your council tax band. However, you can appeal if:

• There is a material increase or reduction in the value of the dwelling.
• You start or stop using part of the dwelling for business.
• You have just moved (you must appeal within six months of your move) or the Listing Officer alters the band.

Please note the Listing Officer can increase your band if an error has been made. If you think your band is too high you may wish to contact him. Write to:

The Valuation Officer,
Government Buildings,
Whittington Road,
Worcester
WR5 2LB

or telephone (01905) 687600.

You may also appeal if you consider that you are not liable to pay Council Tax. For example, because you are not the resident or owner, or because your property is exempt, or that your bill has not been calculated correctly. If you wish to appeal on these grounds you must notify the Council in writing, and we will readily review the situation. Write to:

Revenue Services
The Council House,
Avenue Road,
Malvern,
WR14 3AF.

Making an appeal does not allow you to withhold payment of tax owing in the meantime. If your appeal is successful you will be entitled to a refund of any overpaid tax.

If you make an appeal and you are still not satisfied that a proper decision has been reached (or you are not notified of a decision within 2 months of making your appeal) you can then appeal to a Valuation Tribunal. (Details are available on request) or contact the Valuation Officer (valuation appeals only), or the Tribunal Office, Graveney House, Farrier Street, Worcester WR1 3BH, telephone (01905) 23720.