Below is a table that you can use to find out which organisations can help you with different aspects of Business Rates:
Malvern Hills District Council | Valuation Office Agency | Department of Transport, Local Government and the Regions | |
| To check the Rateable Value of your Property | Yes | No | |
| To appeal against the Rateable Value of your property (The law requires you to pay the Rate Charge in full pending determination of your appeal) | No | Yes | No |
| Explanation of the Transitional Scheme | Yes | No | Yes |
| To claim an empty Property Allowance or Exemption for Empty Property Rates | Yes | No | No |
| For details on Charitable Mandatory and Discretionary Rate Relief | Yes | No | No |
| For details on Mandatory and Discretionary Rate Relief to sole Post Offices or General Stores (RV £7,000 or less), Pubs or Petrol Stations (RV £10,500 or less, Food Shops (RV less than £7,000) in Rural Settlements | Yes | No | No |
| For details on Discretionary Rate Relief to Small Business in Rural Settlements (RV £14,000 or less) | Yes | No | No |
| To inspect the Rural Settlement List | Yes | No | No |
| To discuss a claim for Rate Relief on "Hardship" grounds | Yes | No | No |