Fair Obtaining Notice

What you should know about the data we collect.

The Data Protection Act 1998 gives rights to you about how your personal data is obtained and used by Malvern Hills District Council (the 'data controller'). When commenting on planning applications or submitting a planning application you should be aware of the Councils Fair Obtaining Notice for Planning Applications  (42.88 KB)

General Disclaimer Notes

Notes for users
Copies of all the drawings and associated documents are available to view on-line, however they are also available for viewing at the Customer Service Centre.

Limitations
At present, the data which the site draws on is incomplete. Therefore public access must not be used as a substitute for carrying out a formal 'Local Land Charge Search'.

No responsibility will be taken for any errors or omissions in the planning history information obtained from public access. Similarly, the information contained within public access does not in any way constitute a formal notification of a planning decision, and as such any actions taken as a result of information displayed on the site are undertaken entirely at the viewer's own risk.

The online planning history contained within the site at present is incomplete and should not be relied upon in connection with a property transaction. Anyone wishing to obtain planning information for this purpose is advised to carry out a local land charges search through the Council's Local Land Charges Section or the National Land Information Service (NLIS) using one the official licensed channels.

Under normal circumstances, new planning application information will be able to be viewed online within 5 working days of receipt of the application. If it is not available you may wish to try again a few days later, or alternatively you will be able to view the planning application information in addition to the plans and associated documents at Council’s Customer Service Centre during normal office hours. Malvern Hills District Council reserves the right to remove or not display certain planning application information for confidentiality or other reasons

This service does not currently provide access to documentation such as copies of application forms, site plans, drawings and other relevant papers. This capability will be provided in the future, as the service is developed further. In the meantime, please contact the Council’s Customer Service Centre during normal office hours for details of associated documents.

Submitting Comments
If you wish to submit any comments about an application we encourage you to do this within 3 weeks of the date it became valid. Please note that your comments and contact details will be added to the application file,which can be made available for public enquiry and will be viewable on our website. We cannot treat your comments, or any part of your email or letter, including any personal details, email address or other contact information as confidential.

Service Availability
The PublicAccess service is normally available for 24 hours, 7 days a week, except for periods set aside for system maintenance which will usually take place between 1.00am and 2.00am.

Data Protection
Malvern Hills District Council seeks to comply with all statutory requirements including the Data Protection Act (1998) in all its transactions.

Copyright
Plans, drawing and material submitted to the Council are protected by the Copyright Acts (Section 47, 1988 Act). You may only use material which is downloaded and/or printed for consultation purposes, to compare current applications with previous schemes and to check whether developments have been completed in accordance with approved plans. Further copies must not be made without the prior permission of the copyright owner.

Maps supplied by the Ordnance Survey are published under their conditions for 'Business Use Publishing'. All rights reserved. Unauthorised reproduction infringes crown copyright and may lead to prosecution or civil proceedings.

Technical Information
Microsoft Windows XP, Service Pack 2 - The enhanced security on Windows XP may require alterations to the default settings of Internet Explorer for you to be able to fully utilise the public access database. If you think this may apply to you please read the additional information provided by CAPS Solutions.

• PublicAccess can only be viewed using Internet Explorer version 5.5 and above.
• Recommended Screen resolution: 1024 by 768 (minimum resolution: 800 by 600)
• Colours: At least 256 colours.
• Different settings may restrict your viewing of PublicAccess

The site has been optimized for Microsoft Internet Explorer. Users of Mozilla based browsers such as Netscape and the Opera browser may experience compatibility issues while trying to browse our site.

You may also experience problems if you have added your own pop-up block software. If this is the case, see your own documentation.

Malvern Hills District Council seeks to ensure that the information it publishes on its web sites is up to date and accurate. However, the information on these web sites does not constitute legal or professional advice and the Council cannot accept any liability for any loss arising in any way whatsoever out of the use of its sites. The Council cannot be held responsible for the data policies, procedures or contents of any other web sites referenced by or linked to from its own web sites.