Housing Services

The range of services include:-

• Advice about finding a home.
• Mortgage Rescue
• Information on joining the Housing Waiting List.
• Enabling Affordable Rural Housing and Affordable Urban Housing
• Housing Advice Directoy  (1.68 MB)
• Provision of grants for repairing and improving homes.
• Advice on and provision of grants for aids and adaptations to enable disabled and frail elderly people to stay in their own homes.
• Promotion of home energy efficiency.
• Dealing with unfit housing.
• Licensing of caravan sites.
• Worcestershire TeleCare - providing a 24 hour community alarm system for elderly residents
• Investigations into cases of alleged illegal eviction or harassment against a private tenant by a landlord or his agent.
• Help if someone is homeless or potentially homeless, contact Festival Housing Association on 01684 579579 to arrange an interview with a homelessness worker.
• Help with buying your first home - The Home Buy Scheme
• Our Customer Service Charter details the standards of service you can expect to receive when you contact us.

If you need any help or advice, please contact Customer Services:

Get In Touch - Contact Customer Services

Useful Documents:-

• The Housing Strategy
• The Housing Review

Other Useful Websites:-

Festival Housing Association
Elgar Housing Association's job is to provide quality housing to people who need it. Festival Housing Association manages over 5,000 properties in Malvern, Ledbury, Bromyard and surrounding rural areas. Spa Housing Association manages 2,700 homes in Droitwich, Pershore, Evesham and Redditch.

Communities & Local Government
The Homelessness Directorate aims to foster sustainable communities by tackling homelessness more effectively and, in particular, delivering the Government's targets to; sustain reductions in rough sleeping at one third of 1998 levels, or lower; and end the use of B&B hotels for homeless families with children, except in short-term emergencies

Shelter
Shelter is a national organisation with local solutions working to improve the lives of homeless and badly housed people. We provide free, professional and independent advice to over 100,000 people each year throughout England and Scotland.