Parking Fines and Appeals
Payment of Fines
If you have received a Penalty Charge Notice (PCN), Excess
Charge Notice (ECN) or Fixed Penalty Notice (FPN) and wish to
make payment of this notice, you can do so via one of the
You can pay by debit or credit card by using
Malvern Hills District Council's (MHDC's) online payment
system. Please click one of the following links below that is
relevant to your notice (all links open in a new window):
You can call our automated payment system on 0300 456 2013,
select the option applicable to the notice you have been issued and
follow the prompts to make payment using a debit or credit card.
Please have your fine number with you as you will need to
input this number using your phone when asked.
Payments can be made with cash, cheque, postal order or by debit
or credit card at either the Malvern or
Cheques and postal orders can be sent to Malvern Hills District
Council, Council House, Avenue Road, Malvern, WR14 3AF. Cheques
should be made payable to Malvern Hills District Council. Please do
not send cash in the post.
A PCN will either be £50 or £70 depending on the contravention
and the amount is reduced by 50% (to £25 or £35) if it is paid
within 14 days from the issue date. If a PCN remains unpaid, it
will revert back to the original amount of £50 or £70 for a period
of 28 days, after which it will increase by 50% (to £75 or £105).
PCN levels are set nationally.
An ECN will be £60 and is reduced by 50% to £30 if it is paid
within 7 days from the issue date. If an ECN remains unpaid, it
will revert back to the original amount of £60.
FPN amounts differ depending on the
offence but are similarly reduced by 50% if paid within 7 days
from the issue date, before reverting back to the original
If you believe that the notice you have been issued should not
be paid and you wish to appeal against it, you can do so via one of
the following options:
Please remember to quote the fine number, your vehicle
registration and your name and address in all correspondence to
ensure your case can be dealt with in a prompt manner. All appeals
must be received in writing.
If you would like further information about the appeals process,
please download the
PATROL leaflet (opens in a