Services provided by the council

This page includes information about the Council's six service areas together with links to the services that they provide

Community and Economic Development

Responsible for

• Community Strategy.
• Community Engagement.
• Community Safety.
• Children and young people.
• Teenagers and Older people.
• Economic Development.
• Tourism.
• Leisure and Culture.

Customer and Environmental Services

Responsible for

• Customer Focus and excellence.
• Customer research and marketing.
• Development of service standards.
• Service and contact centres.
• Environmental Health. (Shared Service - Worcestershire Regulatory Services)
• Licensing. (Shared Service - Worcestershire Regulatory Services)
• Street Scene.
• Waste.
• Air quality and contaminated land. (Shared Service - Worcestershire Regulatory Services)
• Car parks.

Finance and Resources

Responsible for

• Financial strategy.
• Section 151 Officer.
• Accountancy and financial services.
• Internal audit (Shared Service)
• Council Tax and Benefits (South Worcestershire Revenues and Benefits Shared Service).

Legal and Governance

Responsible for

• Governance and standards.
• Monitoring officer.
• Democratic Services.
• Member support and development.
• Information management.
• Elections/electoral registration.
• Legal services.
• Property and asset management.

Performance and Policy

Responsible for

• Management of Shared Services.
• Value for money and efficiency programmes.
• Corporate programmes and project management.
• HR/personnel. (Shared Service)
• Communications.
• Emergency planning.
• Equality and Diversity.
• Document Services.

Planning and Housing

Responsible for

• Planning policy.
• Sustainability (including climate change).
• Environmental policies.
• Housing policy and enabling, grants.
• Transport policy.
• Development Control.
• Building Control ( South Worcestershire Building Control).
• Conservation.